📄 FAQ & Terms of Service

🔧 Frequently Asked Questions (FAQ)

❓ How fast do I get my videos?

We deliver your fully edited content same day or next day after your shoot. That’s one of the biggest differences with Video Smith — no long waiting periods like most agencies.

❓ Are these packages flexible?

Yes!
The packages you see are starting points. Every business is different, so we customize each project during your free strategy call based on your needs, budget, and goals.

❓ How do revisions work?

We edit fast and collaboratively, often with you right there during or right after filming.
If minor tweaks are needed after delivery (like trimming, swapping shots, or adjusting text), one round of minor revisions is included.

If you need major changes — like new filming, re-shoots, or full script changes — we’ll discuss any additional costs upfront.
Our goal is always:
Clear communication. Happy clients. Great results.

❓ Do I own my content?

Yes — 100% ownership.
Once your videos are delivered and paid for, you fully own the files.
No licensing traps. No restrictions. Post, share, and reuse your content however you like.

❓ What platforms can I use these videos on?

Your content will be delivered in social-media-ready formats for:

Instagram Reels
Facebook
YouTube Shorts
TikTok
Websites
Email Marketing
Digital Ads

❓ Do you offer ongoing monthly content?

Yes!
Our ongoing plans keep your feed fresh month after month.
You can easily add a monthly plan after your first shoot — starting at $600/month for 20 new videos.

❓ Is there a long-term contract?

No.
There are no long-term contracts.
You pay per project, or month-to-month if you choose ongoing content plans.

📄 Simple Terms of Service

1️⃣ Booking & Deposits

All shoots require a non-refundable deposit to secure your scheduled filming day.
Remaining balance is due upon delivery of final content.

2️⃣ Delivery Timeline

Standard delivery is same day or next day after filming.
Rush delivery or additional expedited services may be available upon request.

3️⃣ Revision Policy

One round of minor revisions is included after delivery.
Major revisions (new filming, full scene changes, large scope adjustments) may require additional fees.
All revision requests must be submitted within 7 days after delivery.